Education Services
Effective Front Desk Policies and Procedures
At CTD we know that the front desk is the first and last representation of your practice. It is also critical to your revenue. This class is designed to teach proper front desk etiquette and efficient front desk procedures.
Insurance 101
Keeping up with the ABC’s of insurance can be challenging. This introductory course is designed to teach the basics of insurance from IPA’s and HMO’s to referrals and preauthorization techniques.
Basic Anatomy
This self-paced anatomy and physiology course will cover all bodily systems. The material is presented in a practical and comprehensive manner. The focus of the course is on the need to know facts that must be understood in order to pursue any healthcare career or related education in the field of science. These easy to follow lessons are ideal for anyone requiring a solid understanding of how the human body works. Lessons will include the topics: The Skeletal System, The Muscular System, The Integument System, The Nervous System, The Sensory System, The Endocrine System, The Lymphatic System, The Respiratory System, The Cardiovascular System, The Digestive System, The Urinary System, and The Reproductive System.
Compliance (OSHA, HIPAA, Sexual Harassment Prevention)
As OSHA regulations become more and more complex, keeping a healthcare facility safe from blood borne pathogens and compliant with OSHA regulations can be time-consuming and confusing. Fortunately, we can help you streamline the process through our comprehensive OSHA Compliance program. The HIPAA Compliance course and training program provides doctors and their staffs with a simple route to compliance without spending endless hours researching HIPAA regulations, training employees, and rewriting documents, patient forms, and policy-and-procedure manuals. CTD also offers discrimination and sexual harassment prevention training and discrimination education in a variety of training formats and focus levels. These programs are ideal for office administrators, practice managers, office staff and physicians.
Management Boot Camp
This six-week course will give you a comprehensive overview of the essential concepts and skills required of today’s medical practice management professionals. After completing the course, you will have a solid foundation for launching a career in the industry. The course is not a substitute for years of experience, rather, it is designed to deliver basic knowledge and skills that should be enhanced with hands-on experience and continuing professional development.
CPR Training
CTD administers a Cardiopulmonary Resuscitation (CPR) Education Program which focuses on providing CPR training to targeted groups. The desired impact is to provide CPR training to providers, managers, and staff to improve the chance of survival from cardiac arrest for patients.
BLS/ACLS Programs
ACLS Course (Advanced Cardiac Life Support Course): Upon completion of this class the participant will know how to manage cardio respiratory emergencies by using the systematic ACLS guidelines of the American Heart Association (AHA). They will know how to evaluate and manage a sudden adult respiratory arrest, VF/VT arrest, asystole, pulseless electrical activity, bradycardias, stable and unstable tachycardias, acute coronary syndromes, and acute stroke.
BLS (Basic Life Support and CPR (Cardiopulmonary Resuscitation) Course for Health Care Providers): Upon completion of this class, the participant will be able to describe the links in the American Heart Association (AHA) Chain of Survival. This will include the call of 911, performing 1 and 2 rescuer CPR with rescue breathing using mouth to mouth, face shield, mouth to mask, and the bag mask device, and relieving foreign body airway obstruction for the adult, child, or infant victim.
Computer Skills (Office, Word, Excel, PowerPoint)
Participants will learn beginning, intermediate, or advanced Microsoft Office skills from certified experts who are real-world practitioners. Microsoft Office training courses are short, well-organized, interactive and fun. Microsoft Office training courses are kept small so users get individual attention and can be confident about the skills they gain.
